Privacy Policy
At ZyvexExpress, we prioritize data confidentiality. This policy outlines how we store and protect your shipping transactions and communications.
Information We Collect
We collect information necessary to route and process cargo parcels successfully. This includes sender and consignee names, billing addresses, email contacts, parcel weights/dimensions, and real-time chat transcripts in our support tickets.
How We Protect Your Data
Your transactions are hosted on secure Supabase database servers. File uploads and attachments (like custom duty receipts and parcel proofs) are stored in encrypted object storage buckets. Access keys are managed via strict server-side environment configurations.
Information Sharing & API Disclosures
To complete shipments, we pass address and billing payloads to our integrated carrier partners (UPS, DHL, FedEx) through secure web API calls. We do not sell or trade your details to marketing agencies.